For all questions concerning the chassis and not the body...
Do you need information or help with questions about your motorhome chassis? Do you have a breakdown or are you looking for a garage?
For all questions relating to the engine and chassis, the chassis manufacturers of your motorhome are the experts and first point of contact for you.
Our chassis manufacturers Fiat, Iveco and Citroën are available 24 hours a day via their respective service hotlines, have a dense network of service workshops and will give you the best possible help to keep you on the road.
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Fiat Chassis service
Do you need help with your Fiat-based motorhome? If you have any questions or problems concerning the chassis, the Fiat organisation will be happy to help you.
Customer service
Do you need information or help? Are you looking for a workshop or dealer?
You can contact Fiat Ducato Camper customer service via the toll-free number
☎ 00800 3428 1111*.
* Ask your telephone provider whether the service from abroad is free of charge.
Breakdown service
With your Fiat Ducato-based motorhome, you have chosen a reliable partner that you can rely on in an emergency. With Fiat Camper Assistance, we can help you quickly and professionally. If, contrary to expectations, you are prevented from continuing your journey due to a breakdown or technical fault in your vehicle, our mobility partner will ensure that you receive our comprehensive mobility services* and can continue your journey as quickly as possible. And that 365 days a year - 24 hours a day.
Fiat Camper Assistance services are provided free of charge within the vehicle warranty.
* The content and scope of the mobility services can be found in detail in the warranty conditions, which can be found in the warranty and service booklet belonging to the vehicle.
Fiat Camper Assistance
Over 6,500 Fiat Professional workshops throughout Europe are designed to look after motorhomes based on the Ducato or Talento, and 1,800 of these fulfil the requirements to be part of the "Fiat Camper Assistance" network.
These are highly specialised workshops that:
have appropriate facilities with the characteristics and dimensions suitable for motorhomes.
The dimensions of the access road, interior areas of the workshop and lifting platforms must be suitable for the weight and dimensions of a motorhome.
available stock of consumables and original spare parts that experience has shown to be most needed for interventions on motorhomes.
The company can rely on specially developed procedures that help to shorten intervention times.
Find your nearest Fiat workshop here
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Iveco Chassis Service
If you have any questions or problems concerning the Iveco chassis, the Fiat organisation will be happy to help you.
Iveco Assistance Non-Stop
Iveco Assistance Non-Stop - 24 hours a day, 7 days a week, 365 days a year - in 10 languages and in 36 countries in Europe.
Contact in the event of a breakdown
The team at the Iveco Customer Centre based in Italy immediately activates one of the approximately 2,000 Iveco service partners in Europe. You can reach the Iveco Customer Centre:
by telephone -
☎ 00800 48326 000 (toll-free*) or
☎0039 01127 40866 (subject to charge)with the help of the Iveco Non Stop smartphone app. You can easily transmit all important information including your GPS location data, send us breakdown photos and receive regular status updates on the progress of the work. Incidentally, the Iveco Non Stop app can not only be used in the event of a breakdown, but also to book repair appointments.
* Free of charge from a landline. Mobile phone charges may vary depending on the provider.
Find your nearest Iveco workshop here
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Citroën Chassis Service
You will find quick and uncomplicated help with your chassis questions at Citroën motorhomes.
Citroën Camping-Car Assistance
With Citroën Camping-Car Assistance, Citroën offers special support for motorhomes:
Citroën Camping-Car Assistance - 24 hours a day, 7 days a week. You can reach us by phone at
at ☎ 00800 0808 2424.
Workshop network
To meet the specific needs of motorhome users, Citroën offers a network of 6,000 authorised workshops in Europe. This guarantees that your vehicle only comes into professional hands. The Citroën dealer network is equipped to accept and service all motorhomes.
- On-site breakdown assistance
- Vehicle recovery
- Replacement vehicle
- Connection costs
- Continuation of the journey or repatriation
- Accommodation
- Return of the repaired motorhome
- Repatriation of the vehicle not repaired abroad
- Prepayment