For all questions regarding the chassis and not the body...
Do you need information or help with matters relating to your motorhome chassis? Have you broken down or are you looking for a specialist garage?
Your motorhome’s chassis manufacturer is the expert for any issues relating to the engine and chassis and should be your first port of call here.
Our chassis manufacturers Fiat, Iveco and Citroën are available to contact via their specific service hotline 24 hours a day. They have a vast network of servicing garages and can provide you with the best possible help to keep you going.
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Fiat chassis servicing
Do you need help with your Fiat-based motorhome? Fiat will be happy to help with questions and issues relating to the chassis.
Customer services
Do you need information or help? Are you looking for a garage or a dealership?
For the Fiat Ducato Camper customer services, call 00800 3428 1111*.
*Please contact your network provider to ask whether there will be any charges for calling this service from abroad.
Breakdown service
When you purchased your Fiat Ducato-based motorhome, you opted for a reliable partner who you can count on in an emergency. Fiat Camper assistance provides fast and professional help. If you, contrary to expectations, are held up due to your vehicle breaking down or a technical issue with your vehicle, our mobility partner will ensure that you receive our comprehensive range of mobility services* and can be on your way as soon as possible. 24 hours a day, 365 days a year.
The Fiat Camper assistance services are free of charge provided your vehicle is still under warranty.
* Please refer to the warranty conditions for details on the content and extent of the mobility services. This information can be found in the vehicle’s warranty and service book.
Fiat Camper assistance
There are more than 6,500 Fiat Professional garages throughout Europe dedicated to offering support for Ducato- or Talento-based motorhomes – 1,800 of them have fulfilled the requirements to join the Fiat Camper assistance network.
These garages are highly specialised workshops that have:
- The appropriate facilities with the features and space suitable for motorhomes.
- Large access roads and indoor areas at the garage plus hydraulic ramps suitable for the weight and size of a motorhome.
- Supplies and original spare parts in stock that, based on their experience, are most frequently used when working on motorhomes.
- Recourse to procedures they have developed themselves that help to shorten the time taken on the work.
Find your nearest Fiat garage here
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Iveco chassis servicing
Iveco will be happy to help with questions and issues relating to the chassis.
Iveco Assistance Non-Stop
Iveco Assistance Non-Stop: 24 hours a day, 7 days a week, 365 days a year - in 10 languages and 36 countries throughout Europe.
Contact in the event of a breakdown
When you contact the Iveco Customer Centre team, who are based in Italy, they will immediately alert one of the 2,000 or so service partners throughout Europe. How to contact the Iveco Customer Centre:
- Call – 00800 48326 000 (free*) or 0039 01127 40866 (incurs charges)
- Using the Iveco Non Stop smartphone app. The app is an easy way to send all key information, including your GPS location and photos of the breakdown, and receive regular status updates on the work. The Iveco Non Stop app can be used to book repair dates in addition to requesting assistance in the event of a breakdown.
* Free from a landline. Mobile charges may vary, depending on your network provider.
Find your nearest Iveco garage here
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Citroën chassis servicing
You can find fast and simple help for your Citroën motorhome chassis questions.
Citroën Camping-Car Assistance
With Citroën Camping-Car Assistance, Citroën provides specialised support for motorhomes:
Citroën Camping-Car Assistance - 24 hours a day, 7 days a week. Contact them by calling 00800 0808 2424.
Network of garages
Citroën provides a network of 6,000 contractual garages throughout Europe to fulfil the specific requirements of motorhome-users. This guarantees that your vehicle will always be in professional hands. The network of Citroën dealerships is well-equipped to take in and maintain all motorhomes.
- Local breakdown assistance
- Vehicle rescue
- Replacement vehicle
- Connection charges
- Continue the journey or drive home
- Accommodation
- Handing over the repaired motorhome
- Returning the unrepaired vehicle to another country
- Advance payment